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Private policy

In order to comply with European legislation, alterpaint may modify or supplement its privacy policy and will keep you informed of any updates.

Collecting information

When you write to us via the contact form, we collect your personal information: your name, telephone number and e-mail address.

We automatically record information from your computer and browser, including your IP address, software and hardware, and your user path on our site.

Use of information

Any information we collect from you may be used to:

  • Improve our website and your user experience.
  • Respond to you by e-mail.

Disclosure to third parties

We do not sell, trade or transfer your personal or non-private information to third parties. This information remains confidential and is only used in the context of professional exchanges with alterpaint.

However, if necessary, we reserve the right to share information in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person or when required by law.

Protecting your information

We implement a variety of security measures to preserve the safety of your personal information (SSL, RGPD). Computers and servers used to store personally identifiable information are kept in a secure environment (O2 Switch). The length of time your personal data is stored varies according to its origin:

  • Contact form: 3 months.
  • Visit statistics: 1 year.

Cookies & statistics

We use Google Analytics to improve access to our site and your user experience through tracking and targeting from a purely statistical point of view. This use of cookies is in no way linked to any personally identifiable information on the site, and therefore remains completely anonymous.

Consent

By using our site, you consent to our privacy policy.

Your data rights

You can request the deletion of your personal data collected via our contact form, using the form below. You will then receive an email informing you that your data has been deleted.

This field is for validation purposes and should be left unchanged.